Customer Service
We're here to help! Get in touch with our support team.
Email Support
For general inquiries, technical support, or billing questions, please email us at:
[email protected]We typically respond within 24-48 hours.
Response Times
General Inquiries:
24-48 hours
Technical Issues:
12-24 hours
Billing & Subscriptions:
24-48 hours
Premium Members:
Priority support - 12 hours
Before Contacting Us
For faster assistance, please check our documentation and FAQ sections. Many common questions can be answered there.
When contacting support, please include:
- Your Discord username or user ID
- A clear description of the issue
- Any error messages you've encountered
- Screenshots if applicable
- For billing issues: your subscription ID or order number